Privacy Policy

Privacy Policy for Incurably Wonderful

Effective Date: January 2024

This Privacy Policy explains how Incurably Wonderful, a UK-based Community Interest Company (CIC), collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to safeguarding your privacy and ensuring transparency about how we handle your information.

1. Who We Are

Incurably Wonderful is a Community Interest Company (CIC) and social enterprise registered in the United Kingdom.

Mission Statement

Incurably Wonderful is a patient-led Community Interest Company dedicated to enhancing the lives of adults with chronic conditions and disabilities. Our mission is to empower individuals to flourish despite health challenges by providing an inclusive, supportive, and vibrant community. We focus on fostering well-being, self-confidence, and meaningful social connections, ensuring that every member can participate fully in community life.

Core Activities

• Organising      accessible and inclusive social, educational, and physical activities      tailored to the needs of adults with chronic conditions and disabilities.
• Providing      support groups, discussion forums, and peer-led online and in-person      events to reduce isolation and promote community engagement.
• Offering      adapted exercise sessions to promote physical well-being.
• Delivering      educational resources and workshops that equip members with skills,      knowledge, and coping strategies for managing their health and improving      quality of life.
• Raising      awareness and advocating for the needs of people with chronic conditions      and disabilities among the public, businesses, and service providers.
• Collaborating      with government and private sector organisations to improve access to      comprehensive support and resources for adults with chronic physical      illnesses.

2. What Data We Collect

We may collect and process the following types of personal data:

• Name
• Contact      details (address, email, phone number)
• Demographic      information (such as age, gender, etc., if provided)
• Information      you provide through forms, emails, or participation in our programmes
• Website      usage data (such as IP address, cookies, and analytics data)

We only collect data that is necessary for our activities and in line with our community benefit objectives.

3. How We Use Your Data

We use your personal data for the following purposes:

• To      manage our community programmes and services
• To      communicate with you about our activities, events, or updates
• To      respond to your enquiries or requests
• To      comply with legal and regulatory obligations
• For      internal record-keeping and administration

We will only use your data for the purposes for which it was collected, or as otherwise permitted by law.

4. Lawful Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your      consent (where you have given it)
• To      fulfil our legitimate interests as a CIC (such as running our services)
• To      comply with legal obligations

You have the right to withdraw your consent at any time.

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Service      providers who assist us in delivering our services (e.g., IT support,      email platforms)
• Regulatory      bodies or authorities, where required by law
• Partners      or funders, but only in anonymised or aggregated form unless you have      consented otherwise

Any third parties are required to comply with data protection laws and keep your data secure.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Only authorised personnel and volunteers have access to your data.

7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law. When data is no longer needed, it will be securely deleted or anonymised.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access      the personal data we hold about you
• Request      correction or deletion of your data
• Object      to or restrict our processing of your data
• Withdraw      consent (where processing is based on consent)
• Lodge      a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

9. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve your experience and understand how visitors use our site. You can manage your cookie preferences through your browser settings.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: incurablywonderful@gmail.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

By using our website or engaging with Incurably Wonderful, you acknowledge that you have read and understood this Privacy Policy.

This policy is designed to meet the legal requirements for UK community interest companies and social enterprises, ensuring transparency and compliance with the UK GDPR and Data Protection Act 2018.